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Important Notification of Data Security Event

Dear Friends,

Cyber-attacks and criminal cyber activities are unfortunately becoming increasingly common in today’s digital world. We are providing this notice to inform you of a third-party security event that has affected the information you have entrusted to us.

What happened?

We have recently come to understand that during the week of July 19, 2022, the company that provides our website and database services, WMTEK, received a tip that they were one of the targets of a concentrated effort by the hacker group known as “Anonymous”, to target Christian ministries and missions groups by uncovering their donors and their gifts to those organizations. Apparently, this was initially done in retaliation to the recent US Supreme Court ruling that overturned the Roe vs. Wade decision.

On July 28, 2022, we were informed by WMTEK that, after relentless attacks, the ‘hacktivists’ did in fact gain access to their systems, most likely between July 20-22. The attackers obtained databases from 114 Christian Organizations on the WMTEK server, including that of Multiply. The databases included personal information of donors. The information was then disclosed on the so-called darknet (a part of the internet that is accessible only through special software and not indexed by search engines) and has not been returned or deleted.

What information was involved?

The database WMTEK manages on our behalf contains names, giving history, program participation and contact information such as residential addresses, email addresses and telephone numbers. 

No credit card or banking information was affected, and we do not store this information. We do not collect or store social insurance/social security numbers. 

What you can do

We do not have any information pertaining to an actual misuse of your information, but we urge you to beware of any fraudulent communication purporting to be from Multiply in order to induce you to reveal more info such as passwords and credit card numbers. We also ask you to remain vigilant regarding “phishing” attempts on your email and would encourage you to change your online passwords. 

Emails from Multiply will be sent from our official domain, always ending in “@multipy.net”. If you receive a suspicious call requesting information, you may contact us to confirm the legitimacy of such a call.

What we are doing

  • We’re working with WMTEK and third-party experts on our short-term and long-term response to this security event and will be reporting the incident to necessary authorities, including Canadian Privacy Commissioners.

  • We have been assured by WMTEK as follows, and will continue to work with our provider in this regard:

    • WMTEK has hired a leading outside forensic firm to conduct a full and complete investigation to gain a clear and accurate understanding of what happened and have reported this to the FBI.

  • The security vulnerability by which the data was accessed has been identified and has been successfully remediated.

  •  Enhanced cyber-security measures have been implemented. WMTEK will be conducting regular independent audits and monitoring of the updated and upgraded measures moving forward.

We do not expect this to be the case but should there be any further developments in this matter, we will update you accordingly. We are truly sorry for any concern you are currently feeling. We are greatly grieved by these unfortunate events. Your privacy and trust are paramount and we pray that you continue to stand with us as we continue to focus on following God in his mission, making disciples, planting churches and reaching nations, so that the world may know Jesus. 

If you have any questions or concerns, please reach out to us by email at info@multiply.net or call 1-866-964-7627.

Bruce Enns
General Director

 Multiply.net